General

Frequently Asked Questions
Is WPBackItUp Lite really free? Yes, we have provided WPBackItUp Lite free to the WordPress community since 2012. We do this because we don’t want there to...
Fri, 23 Jun, 2017 at 7:43 AM
Support Requests
Official support hours are Monday through Friday, 6AM to 6PM EDT (UTC/GMT-5). * Please note: There are no official support hours on Saturday or Sunday. In...
Fri, 23 Jun, 2017 at 7:40 AM
Expired License
If you’re on this page then you probably have some questions about your expired license. Well we have a few answers below but feel free to email us if yo...
Fri, 23 Jun, 2017 at 8:49 AM
WPBackItUp in Your Language
Many languages are already available with WPBackItUp but if yours isn’t, English will be used by default. Join Our Translation Team We are al...
Mon, 14 Mar, 2016 at 8:22 PM
Support Times
What is considered “adequate response time” for a support response? Everyone’s idea of “adequate response time” for a support request is certa...
Mon, 7 Mar, 2016 at 12:54 AM